Refund & Cancellation Policy
At Bose Dreams Holidays, we strive to provide the best travel experience for our customers. We understand that travel plans may change due to unforeseen circumstances. Please read our Refund & Cancellation Policy carefully before making a booking.
Cancellation by the Customer
If you wish to cancel your booking, you must notify us in writing via email or through our official communication channels.
The following cancellation charges may apply:
| Cancellation Time | Cancellation Charges |
|---|---|
| 30 days or more before departure | 10% of the total package cost |
| 15–29 days before departure | 25% of the total package cost |
| 7–14 days before departure | 50% of the total package cost |
| Less than 7 days before departure | 100% of the total package cost (No Refund) |
| No Show / Failure to Join Tour | No Refund |
Note: Cancellation charges may vary depending on airline, hotel, transport operator, or destination-specific policies.
Cancellation by Bose Dreams Holidays
In the unlikely event that Bose Dreams Holidays cancels a tour due to operational reasons or circumstances beyond our control, customers will be offered:
- An alternative tour package (subject to availability), or
- A refund of the amount received by us, excluding non-refundable charges paid to third-party service providers, where applicable.
We shall not be liable for any additional expenses incurred by the traveler, including airfare, hotel bookings, visa fees, or personal expenses booked independently.
Refund Policy
Refunds, where applicable, will be processed after deducting cancellation charges and any non-refundable expenses incurred. Refunds may be reduced or denied in the following cases:
- Non-refundable airline tickets.
- Hotel cancellation charges.
- Visa processing fees & Permit fees.
- Entry tickets & Travel insurance.
- Government taxes or charges already paid.
- Any other third-party service charges.
Refund Processing Time
- Approved refunds will generally be processed within 7 to 14 working days from the date of cancellation approval.
- The actual credit may depend on your bank, card issuer, payment gateway, or financial institution.
Amendments & Rescheduling
If you wish to modify your travel dates or package after confirmation:
- Requests are subject to availability.
- Additional charges may apply.
- Any increase in airfare, hotel tariff, or transportation cost must be borne by the customer.
Non-Refundable Situations
No refund will be provided in the following circumstances:
- Failure to report on time for departure.
- Voluntary tour interruption after commencement.
- Unused hotel stays, meals, sightseeing, or transportation.
- Refusal of entry by immigration authorities.
- Incomplete or invalid travel documents.
- Missed flights, trains, or buses due to personal reasons.
- Personal emergencies after the tour has commenced.
Force Majeure
No refund or only partial refunds may be applicable if the tour is affected by circumstances beyond our control, including but not limited to:
- Natural disasters, Floods, Landslides, Earthquakes, Heavy snowfall, Cyclones
- Pandemics or epidemics
- Government restrictions, Political unrest, War, Strikes, Road closures
- Flight or train cancellations
In such cases, refunds will depend on the policies of airlines, hotels, transport providers, and other service partners.
Third-Party Services
Bose Dreams Holidays acts as a travel organizer and may use third-party service providers such as airlines, hotels, transport operators, and activity organizers. Refunds related to these services are governed by their respective cancellation policies.
Contact Us
For cancellation requests or refund-related queries, please contact us: